Vantaggio Suites

San Diego (619) 595-0111    San Francisco (415) 922-0111

Frequently Asked Questions

You will find here under frequently asked questions. Please read them, as it will probably answer some of your questions. We are of course here to answer any other questions that you may have.

Making a Reservation

No, In order to make a reservation with us, we need to have check in and check out dates. (Understandably, the check in date is crucial.)

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Yes, you can. However, there may be extra charges.

Yes, you will be asked to provide information regarding your immigration (visa) status as well as proof of income.  Please be aware that we require a higher deposit for non US citizens and the permanent residents.

State St. & Hillcrest: We mainly offer monthly room rentals. We offer various terms of monthly leases. We also offer weekly and nightly rentals at State St. and will only start accepting weekly and nightly rentals requested no earlier than 2 weeks before arrival. Please see pricing for details.

Turk St.: We offer monthly and weekly rentals. Weekly rentals are only available for stays between May 1 and September 30.

No, unfortunately, you cannot. However, you can always make a request and we will try to match it.

If reservation is canceled for any reason 3 days after the reservation is confirmed, you will be charged a $100 cancellation fee.

There is no cancellation policy applied once you checked in. There is no refund for weekly stays and 30 day notice to vacate is required for monthly stay.

Examples of proof of income accepted can be one of the following:

  • Pay stubs: Showing that you make a minimum of 3x the monthly rent
  • Bank Statement: Last 3 months of bank statements showing that you have a minimum of 4x the monthly rent as a consistent ending balance.
  • Job offer letter: Showing that you will make a minimum of 3x the monthly rent

Or any proofs showing that you can afford to pay the monthly rent.

Payment

For a weekly stay, the total is due at the time of check-in. For monthly stays, the $25 application fee and $100 holding deposit are due at the time of the reservation and will be charged to your credit card. The rest of the charges are due upon check-in.

We accept cash, money orders, traveler’s checks, and credit cards (Visa and MasterCard ONLY).  We do NOT accept personal checks.  We do NOT accept 3rd party payment for weekly and nightly stay.

No, we only accept payments in U.S. Dollars.

Yes, it is refundable upon or after check out. The security deposit is not returned by cash. It must be refunded by a company check if it is paid by cash, traveler’s checks and money orders, and it will be refunded to the same credit card if you paid by credit card.

State St. & Hillcrest: For US citizens and the permanent residents, we conduct a credit check and the deposit range is from $500.00 to 2 month’s of rent. If you are non US citizen or permanent residents, the deposit starts from “one month of rent”.

Accommodations

State St.: A small room is approx. 180 sqft., a large and a double room is approx. 230 sqft

Hillcrest: A small room is approx. 180 sqft., a medium room is approx. 220 sqft, and a large room is approx. 260 sqft.

Turk St.: A small room is approx. 190 sqft, medium room is approx. 220 sqft, and large room is approx. 270 sqft.

Matching and shared mean that you share a unit with another student/s of the same gender in a double or triple occupancy unit — “Roommate” style. We provide a roommate for you.

Due to COVID-19 Matching and Shared rooms have been suspended until further notice.

Complimentary wireless internet access is available throughout the building. We also have community PC’s for our guests.

Yes, all utilities are included in the rent.

Yes, all our units are furnished.

State St: our units are simply furnished, with twin size or full size beds, a chest of drawers and a wardrobe. The units are also equipped with a TV, a small fridge and a microwave.

Hillcrest : our units are simply furnished, with a full size bed, a chest of drawers and a wardrobe. The units are also equipped with a TV, a telephone, a small fridge and a microwave.

Turk St.: Francisco locations: Yes, all of our units are furnished, and each room comes with a TV, a mini-fridge, a microwave, a dresser, a desk/s & a chair/s and a bed/s.

Yes, at all locations, all units have a private bathroom.

No there is not. We have common kitchen/eating area shared by all residents. A limited number of cooking utensils are provided.

Yes, they are included.

There is no air conditioning but there is heating. Portable air conditioner may be optional at an additional cost (limited availability/Not available in SF).

No, smoking is prohibited in all areas except designated smoking area.

Yes, only a small adult dog at State St is accepted.  Restrictions apply.

Miscellaneous

State St. & Hillcrest: Yes, there are a trolley station and bus stops within close walking distance of State Street. For more information about transportation in San Diego, please go to www.sdcommute.com.

Turk St.: Muni bus stops and train stations are closely located.

State St. & Hillcrest locations in San Diego: A shared ride is the cheapest and quickest way to get to Vantaggio Suites from the airport. It costs you approx.$15-25 to State St, approx. $20-35 to Hillcrest.

Turk St.: A shared ride is the cheapest and quickest way to get to Vantaggio Suites from the airport. It costs you approx.$30-60.

No we don’t provide breakfast services.

State St.: yes, we have a parking facility. There is an additional charge of $150 per month or $50 per week for a space. However, our parking spaces are limited and parking reservation is on a first come first served basis.

Hillcrest: yes, we have a parking facility. There is an additional charge of $150 per month or $50 per week for a space. However, our parking spaces are limited and parking reservation is on a first come first served basis.

Turk Street location: parking spaces are available at a rate of $200.00 per month.

A minor (someone under 18) must send us a signed Waiver of Liability form before the check-in. The form and the rental agreement will be provided by Vantaggio Suites to be signed by the legal guardian or parent of the minor.

Yes, we have Facebook fan sites for San Francisco and San Diego. We update the fan sites constantly with our current events, activities and resident photos. Please become a fan.

State St. & Hillcrest: Our guaranteed check in time is 3pm. However, you can arrive earlier and leave your luggage at the front desk. There are many restaurants within walking distance. We also have a lounge and PC rooms that you are welcome to use before the check in time.

Turk St: Due to Covid, normal check in is from Monday to Friday, between 8:00AM and 4:00PM.  Advance arrangements must be made to check in outside of this time.

State St.: The front desk is open 24 hours. You can check out any time before 11:00 AM. However, we recommend you to come see us one day before, between 8:00 AM and 4:00 PM to finish your paperwork for the check out.

Hillcrest: The office is only open from 9:00 AM to 5:00 PM. You can check out any time before 11:am. However, we recommend you to come see us one day before, between 9:00 AM and 4:00 PM to finish your paperwork for the check out.

Turk St.: The office is only open Monday to Friday, from 8:00 AM to 4:00 PM.  To check out outside of office hours, just return your room/front door key by inserting them through the mail slot at the office door. We recommend you come and see us in advance during office hours if your check out is going to be outside of office hours.

Unfortunately, we don’t accept late check out. Our check out time is by11am. We recommend you to reserve an extra day if you would like to checkout late. However, we can hold your luggage at the front desk for a few hours after your check out if you wish.

Due to Covid 19 and the rental housing law is changing rapidly and  our rental procedure is being modified to comply with the current housing laws.  We reserve the right to change our policies without any further notice.